PRIVACY POLICY

1. Introduction

INQUVA ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using INQUVA, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, and billing information when you register
• Profile Data: Profile picture, preferences, and settings you configure
• Content Data: AI influencer configurations, prompts, and parameters you provide
• Payment Information: Credit card details (processed securely by third-party payment processors)
• Communications: Messages you send to our support team

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, click patterns
• Cookies and Tracking: Information collected through cookies and similar technologies
• Log Data: Server logs including access times and error reports

3. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Platform
• Process transactions and manage your subscription
• Generate AI content based on your inputs
• Improve and personalize your experience
• Communicate with you about updates, security alerts, and support
• Analyze usage patterns to improve our services
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Train and improve our AI models (using anonymized data only)

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us operate the Platform (hosting, payment processing, analytics)
• AI Processing Partners: Services that help generate AI content (data is processed securely)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• With Your Consent: When you explicitly authorize sharing

We do NOT sell your personal information to third parties for marketing purposes.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 90 days for backup purposes and to comply with legal obligations. Anonymized data may be retained indefinitely for analytics and AI improvement purposes.

6. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure data centers with physical access controls
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities
• Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at privacy@inquva.com

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses and adequacy decisions where applicable.

9. Children's Privacy

INQUVA is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected data from a minor, we will delete it promptly. If you believe a child has provided us with personal information, please contact us.

10. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

11. AI-Generated Content

When you use our AI generation features, we process your inputs (prompts, configurations) to generate content. We may use anonymized and aggregated usage patterns to improve our AI models. Your specific prompts and generated content are not shared with other users or used for training without your explicit consent.

12. GDPR Compliance (EEA Users)

For users in the European Economic Area, we process data under the following legal bases:

• Contract: Processing necessary to provide our services
• Consent: Where you have given explicit consent
• Legitimate Interests: For analytics and service improvement
• Legal Obligation: To comply with applicable laws

You may lodge a complaint with your local data protection authority.

13. CCPA Compliance (California Users)

California residents have specific rights under the CCPA, including the right to know what data we collect, the right to delete data, and the right to opt-out of data sales (note: we do not sell personal information). To exercise CCPA rights, contact us at privacy@inquva.com

14. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via email or Platform notification at least 30 days before taking effect. The "Last updated" date at the top indicates when the policy was last revised.

15. Contact Us

For questions or concerns about this Privacy Policy or our data practices, contact us at:

Email: privacy@inquva.com